Customer Support
Farm & Process related inquiries
Where are your products made?
We produce on family farms in the Midwest & the Pacific Midwest– Wisconsin, Minnesota, Oregon, Illinois, Iowa, California, & New York.
Are your products 100% pasture-raised?
Our Organic line is pasture raised & follows USDA Organic standards.
Our Simply milk supply is sourced from a network of independent family farms.
We are a proud Certified B Corporation and 1% for the Planet partner. Helping to elevate the industry’s standards is at the heart of what we do.
Do you treat your cows with hormones?
We source our milk from farms that have pledged not to treat their cows with artificial growth hormones, also known as rBST*
*No significant difference has been shown between milk derived from rBST treated and non-rBST treated cows.
Are your products fully pasteurized?
Yes, our products are fully pasteurized across all dairy ingredients.
Is your milk homogenized?
Yes, our milk is homogenized.
Do you use A1 or A2 milk?
We have a mix of A1 (Holstein) and A2 (Jersey) cows on our farms.
Difference between Simply & Organic?
Our Organic line has an official USDA National Organic Program certification, and those farms are held to USDA organic standards, which include robust animal welfare standards and practices.
Our Simply milk supply is sourced from a network of independent family farms. As a Certified B Corporation and 1% for the Planet partner, we are committed to building a sustainable future for our consumers, the animals, and the planet.
Ingredient, Nutritional & Diet Related Inquiries
Will you make a no sodium or lower sodium option?
Since we don’t use chemical preservatives, we are unable to create a no-sodium option. Good Culture is built on a foundation clean label, real food products.
Does your cottage cheese contain sugar?
There is only naturally occurring sugar in our Classic Cottage Cheese, which comes from the lactose in the milk.
How many grams of lactose does your cottage cheese contain?
1 serving (110g) of our 2% cottage cheese has 4g of lactose.
1 serving (110g) of our 4% cottage cheese has 2g of lactose.
Are your products vegetarian/Do you use vegetarian rennet?
Yes, we are 100% vegetarian! We only use live and active cultures (no rennet).
Are your products certified gluten free/safe for celiacs?
Yes.
Certified kosher?
Yes, our cottage cheese and sour cream are kosher (certified OU).
Is your cottage cheese a complete protein?
Dairy is considered a complete protein- our cottage cheese contains all 9 essential amino acids.
Allergens
The only allergen in our products is milk.
Eggs — Our products do not contain eggs but are processed in a facility that handles eggs. The facility follows rigorous safety/allergen protocols that are put into place to prevent any contamination.
Tree nuts & peanuts — We are produced in nut-free facilities.
Packaging
Do you use BPA or BPS, or anything similar?
No, we do not.
Do you use phthalates?
No, phthalates are not used in the manufacture of or the formulation of our packaging.
Other Questions
Can I freeze it?
Unfortunately, cottage cheese doesn’t freeze very well. During the freezing process, the texture and flavor will be compromised, due to its liquid content.
How long past best by date can I consume?
Our product is freshest through the date on the lid. Since we don’t use the same chemical preservatives, stabilizers, thickeners, etc. that most other brands use, we always recommend consuming our product during this period.
How long will my product stay fresh in fridge once opened?
Cottage Cheese — In general, clean label cottage cheese should last 5 – 7 days once opened.
Sour Cream & Cream Cheese — In general, clean label sour cream and cream cheese should last 10-14 days once opened.