Customer Support
Farm & Process related inquiries
Where are your products made?
We produce on family farms in the Midwest & the Pacific Midwest– Wisconsin, Minnesota, Oregon, Illinois, Iowa, California, & New York.
Are your products 100% grass-fed?
Our cows eat grass most of the year (approx. 80%). In the winter months, when frost/snow, etc. covers the ground, they are given a supplemental feed. Therefore, they are grass fed but not grass finished.
Are your products 100% pasture-raised?
Our Organic line is pasture raised & follows USDA Organic standards.
Our Simply milk supply is sourced from a network of independent family farms, many of them with pasture-raised animals*. As a Certified B Corporation and 1% for the Planet partner, we are committed to transitioning conventional family farms in our network to regenerative agricultural practices with a focus on pasture-based farming. Through our Path to Pasture program, we are pushing hard to ensure 100% of our milk comes from family farms that are committed to pasture-raised animals and soil health. All of our family farms adhere to measurable, verified requirements of animal care and well-being, environmental and land stewardship, and milk quality. Helping to elevate the industry’s standards is at the heart of what we do.
*our Simply Cream Cheese and Lactose Free Cottage Cheese are fully pasture raised.
Do you treat your cows with hormones?
We do not treat our cows with any hormones.
Are your products fully pasteurized?
Yes, our products are fully pasteurized across all dairy ingredients.
Is your milk homogenized?
Yes, our milk is homogenized.
Do you use A1 or A2 milk?
We have a mix of A1 (Holstein) and A2 (Jersey) cows on our farms.
Difference between Simply & Organic?
Our Organic line has an official USDA National Organic Program certification, and those farms are held to USDA organic standards, which include robust animal welfare standards and practices. These cows are pasture-raised, eat grass most of the year, and live on sustainable family farms (they are never confined). These are intimate sized farms.
Our Simply milk supply is sourced from a network of independent family farms, many of them with pasture-raised animals*. As a Certified B Corporation and 1% for the Planet partner, we are committed to transitioning conventional family farms in our network to regenerative agricultural practices with a focus on pasture-based farming. Through our Path to Pasture program, we are pushing hard to ensure 100% of our milk comes from family farms that are committed to pasture-raised animals and soil health.
All of our family farms adhere to measurable, verified requirements of animal care and well-being, environmental and land stewardship, and milk quality. Our milk producers adhere to Organic and/or F.A.R.M. humane practices for best treatment of all dairy livestock. Animal welfare is central to our mission at Good Culture and helping to elevate the industry’s standards is at the heart of what we do.
Ingredient, Nutritional & Diet Related Inquiries
Will you make a no sodium or lower sodium option?
Since we don’t use chemical preservatives, we are unable to create a no-sodium option, as our nutrient-dense sea salt serves as a natural preservative. Good Culture is built on a foundation of nutrition-first and clean label (i.e. no chemicals) products.
Having said that, we strive to make a healthier cottage cheese and are looking into a lower sodium option, to help everyone enjoy Good Culture.
Does your cottage cheese contain sugar?
There is only naturally occurring sugar in our Classic Cottage Cheese, which comes from the lactose in the milk.
Our Organic Strawberry Chia and Organic Pineapple contains 6 added grams of added sugar in the form of organic strawberries and organic cane sugar, equaling 9 grams total.
How many grams of lactose does your cottage cheese contain?
1 serving (110g) of our 2% cottage cheese has 4g of lactose.
1 serving (110g) of our 4% cottage cheese has 2g of lactose.
Are your products vegetarian/Do you use vegetarian rennet?
Yes, we are 100% vegetarian! We only use live and active cultures (no rennet).
Are your products certified gluten free/safe for celiacs?
Yes.
Certified kosher?
Yes, our cottage cheese and sour cream are kosher (certified OU).
Is your cottage cheese a complete protein?
Dairy is considered a complete protein- our cottage cheese contains all 9 essential amino acids.
Allergens
The only allergen in our products is milk.
Eggs — Our products do not contain eggs but are processed in a facility that handles eggs. The facility follows rigorous safety/allergen protocols that are put into place to prevent any contamination.
Tree nuts & peanuts — We are produced in nut-free facilities.
Packaging
Do you use BPA or BPS, or anything similar?
No, we do not.
Do you use phthalates?
No, phthalates are not used in the manufacture of or the formulation of our packaging.
Other Questions
Can I freeze it?
Unfortunately, cottage cheese doesn’t freeze very well. During the freezing process, the texture and flavor will be compromised, due to its liquid content. Having said that, freezing will be ok if you are looking to use it in cooked dishes like lasagna, casseroles, soups, cakes and sauces.
How long past best by date can I consume?
Our product is freshest through the date on the lid. Since we don’t use the same chemical preservatives, stabilizers, thickeners, etc. that most other brands use, we always recommend consuming our product during this period.
Having said that, it often stays good past the date. You can always do a sensory test. If it smells, looks, and tastes good, you are good.
How long will my product stay fresh in fridge once opened?
Cottage Cheese — In general, clean label cottage cheese should last 5 – 7 days once opened.
Sour Cream & Cream Cheese — In general, clean label sour cream and cream cheese should last 10-14 days once opened.